Befrienders Highland only has a small core team of staff for all of its services, yet we are able to offer very valuable and effective befriending services right across the Highland region.  We are only able to provide such wide ranging and effective services because of the commitment and efforts of our increasing and dedicated army of excellent volunteers, without whom we would cease to function.

We are very fortunate to have volunteers of all ages (18 to 80's) who give from 20 minutes to a couple of hours per week. They come from all walks of life, different professions and areas and all are, without question, exceptional. Click on each heading below to jump to the information, or simply scroll down the page to read the information as you go.

Our Volunteers' Journey

  1. On initial enquiry we will send you an information pack.
  2. You will then complete a Disclosure Scotland PVG application and we will take up 2 references.
  3. We will either meet with you or speak on the phone to find out about you, your interests, life experiences, family and more.   We want to get to know you.
  4. You will then begin your training – a series of short learning workbooks, completed at home in your own time, followed by a discussion with your coordinator on completion of each one.   

Support and Supervision

We offer regular support and on-going supervision for all volunteers with a coordinator to ensure the friendship is working well.   6 monthly and annual reviews with both volunteer and Friend are carried out.  All of our volunteers are offered optional on-going training opportunities and peer support meetings at different times throughout the year and we are always happy to arrange specific training programmes on request. 

What Rewards can our volunteers expect?

  • Training and on-going development.
  • Regular supervision and plenty of support.
  • Expenses paid.
  • Opportunity to participate in optional peer support activities and training.
  • The satisfaction of knowing you are doing something invaluable with a little of your spare time.
  • Knowing you are helping improve another person's health and wellbeing.
  • Knowing you are part of a growing and successful organisation.
  • Knowing that your contribution is highly valued.
  • Improve your CV and career opportunities.
  • Enjoy meeting new people and developing meaningful friendships.

Does Befriending really make a difference?

Our validated research, carried out for us by the University of the Highlands and Islands in 2013, clearly proves that regular befriending contact, both by Face to Face and Distance befriending makes real and positive differences to people's lives and helps to:

  • Reduce feelings of isolation or loneliness.
  • Gives people something to look forward to.
  • Increases feelings of self-worth, trust and confidence in others.
  • Provides opportunities for new interests and involvement.
  • Increases a person's confidence to widen their social networks.


  • Go to our "Contact Us" page and complete the online form.  
  • Email info@befriendershighland.org.uk
  • Telephone us on 01463 712791


Administration Volunteer Job Description 

Befriending Volunteer Job Description

Charity Ambassador Job Description

Fundraising Volunteer Job Description


Befrienders Highland Limited is a Scottish recognised charity (number SCO29386) and is a company limited by guarantee, registered in Scotland (number 199867).

Its registered office is its postal address: Befrienders Highland Limited, 1st Floor, Academy House, 42 Academy Street, Inverness, IV1 1JT